From Friction to Focus: Improving Developer Experience

Imagine a developer pushes a commit and opens a pull request—but the build takes forever to complete. While waiting, they open a ticket for another task. Unfortunately, this ticket lacks clear context and has insufficient details. As they're writing notes to seek clarification, they're interrupted by a request for help with an urgent site reliability issue. They join an online meeting and can't work on anything else until it's resolved. Meanwhile, the initial build fails, forcing the developer to fix the issues, commit again, and endure the wait all over again. After more waiting and repeated cycles, the pull request finally gets approved.

April 14, 2025 by Sharjeel Aziz3 minutes